Please submit general comments using the form below. We review comments on a regular basis and will contact you if necessary. If you prefer, supply us with your email address so we may contact you via email.

Note: This contact form is not for problem reporting. To submit a StarSCAN or StarMOBILE issue, please refer to the “Read-Me First” guides that were shipped with your diagnostic tools or call the DealerCONNECT Hotline at (800)374-4040.

The guides are also available on this website under the "Download Center". The guides provide the appropriate contact information based on the type of problem you’re experiencing. Submitting via the “Read-Me First” recommendation ensures a more timely response.